I hire cars from time to time. Quite honestly this is the best experience I have ever had. Customer service was simply excellent, so easy and quick via the Wahdah Care WhatsApp, any queries or questions I had were answered in minutes if not seconds. Car was brought straight to my hotel in KL and collected in Mersing - bang on time both times with clear communication beforehand. I am from Europe and hope that European rental firms can learn from what Wahdah is doing. Wahdah is head and shoulders above them.