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Vehicle Pickup & Return Policy
Pick Up Procedure

1. Contact your Hero


Contact your Hero (person in charge) 30 minutes before picking up your car. If you are caught in traffic and may be late for car collection, you must notify your Hero. Failure to notify may result in you having to wait longer to get your car because each Hero has his schedule for serving customers.

2. Bring your documents

Bring your driver's license and identification card/passport. It is only for verification. We only allow the driver listed on your reservation to pick up the car.

3. Bring your checkout slip

You can save it to your phone or take a screenshot of it to show to the person in charge before picking up your vehicle.

4. Sign the electronic inspection form 

The goal of completing the inspection form is to ensure that you verify the vehicle's condition, whether it is in good shape, and indicate any existing scratches or dents.

5. Get the key and start driving

 

 

S
Sophia
on 07/09/2023
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