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Can I change/amend/extend/reschedule my booking?

For Unpaid Bookings, Please cancel your booking and make a new one with the correct booking information. We are unable to edit unpaid bookings.

For paid bookings, yes, it is possible to do so. Please contact our Customer Experience Team if you need to change your reservation. There are no change fees if the request is received 24 hours before the pick-up date. However, if modifications affect the overall fee of the rental, you must pay the additional charges.

For changing/amending ongoing bookings. Should you want to return your rental car early or extend the rental, please contact us to rearrange our WaHero schedule. Please note that we do not refund for any early return.

For extension, we treat the extension as a new booking. Upon the reservation change request, you will be charged for the actual rate displayed on our website and payment must be made before your original booking ends or you will be charged for penalty of the late return.

S
Sophia
on 07/09/2023
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